FB7 Privacy Policy – How We Collect, Use, and Protect the Personal Data of Adult Members in Bangladesh

1Introduction

FB7 operates the online gaming and sports betting platform available at fb7.bar. As part of running this platform, we collect and process certain personal information about the people who register and use our services. This Privacy Policy sets out clearly what data we collect, why we collect it, how long we keep it, and what your rights are in relation to it.

This policy applies to all members who have registered an account on the FB7 platform, as well as to visitors who browse the site without registering. It covers data collected through the website and through the FB7 app where applicable.

By registering an account or continuing to use the FB7 platform, you acknowledge that you have read this policy and understand how your personal data is handled. If you do not agree with any part of this policy, you should not use the platform.

2Data We Collect

FB7 collects personal data in two main ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the site.

Information you provide directly:

• Full name and date of birth, collected at registration to verify that you meet the 18+ age requirement.
• Email address, used for account communications and support.
• Mobile number, where provided during registration or account verification.
• Payment information, including details of the payment method used for deposits and withdrawals. Full card or account numbers are not stored by FB7 directly — payment processing is handled through third-party payment providers.
• Identity verification documents, which may be requested to confirm your identity before processing a withdrawal or if there is a concern about account security.
• Communications you send to the support team, including the content of support requests and any attachments.

Information collected automatically:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser information.
• Pages visited, time spent on the platform, and navigation patterns.
• Session activity, including games played, bets placed, and account actions taken.
• Cookie data, as described in Section 7 of this policy.

3How We Use Your Data

FB7 uses the personal data we collect for specific, defined purposes. We do not use your data for purposes beyond those listed here without informing you first.

• Account management: To create and maintain your account, verify your identity, and process your registration.
• Age verification: To confirm that you are 18 or older before granting access to gaming and betting features. This is a strict requirement and applies to all members.
• Transaction processing: To handle deposits and withdrawals and to maintain an accurate record of your account balance and transaction history.
• Platform security: To detect and prevent fraudulent activity, unauthorised account access, and misuse of the platform.
• Customer support: To respond to your queries, resolve account issues, and communicate important account-related information.
• Responsible gaming: To monitor account activity for patterns that may indicate problematic gaming behaviour, and to provide relevant information or support where appropriate.
• Platform improvement: To understand how members use the platform and to identify areas where the experience can be improved.
• Legal and compliance obligations: To meet any applicable legal requirements relating to record-keeping, identity verification, or reporting.

FB7 does not sell your personal data to third parties for marketing purposes. Your data is not used to build advertising profiles or shared with unrelated commercial organisations.

4Legal Basis for Processing

FB7 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your name, contact details, and payment information is necessary to provide the service you have registered for. Without this data, we cannot operate your account.
• Legal obligation: Certain data processing activities, such as age verification and identity checks, are carried out to meet legal requirements that apply to online gaming platforms.
• Legitimate interests: We process technical and usage data to maintain platform security, prevent fraud, and improve the service. These interests do not override your rights as a data subject.
• Consent: Where we rely on your consent for a specific processing activity, you have the right to withdraw that consent at any time by contacting us at [email protected].

5Data Sharing

FB7 does not share your personal data with third parties except in the following circumstances:

• Payment processors: Your payment details are shared with the third-party payment providers used to process deposits and withdrawals. These providers operate under their own privacy and security standards.
• Identity verification services: Where identity documents are required, they may be processed by a third-party verification service. This is done solely for the purpose of confirming your identity.
• Technology and hosting providers: The platform relies on third-party infrastructure and software providers. These providers may have access to data as part of delivering their services to FB7, and are bound by confidentiality obligations.
• Legal requirements: If FB7 is required by law or a lawful authority to disclose certain data, we will comply with that requirement. Where possible and legally permitted, we will notify you of such a disclosure.

In all cases where data is shared with third parties, FB7 takes reasonable steps to ensure that those parties handle your data responsibly and do not use it for purposes beyond what is necessary.

6Data Retention

FB7 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required to meet legal obligations and to resolve any outstanding matters.

The following general retention principles apply:

• Account registration data is retained for the duration of your membership and for a period after account closure as required by applicable record-keeping obligations.
• Transaction records are retained for a minimum period to meet financial record-keeping requirements.
• Identity verification documents are retained only for as long as necessary to complete the verification process, after which they are deleted unless retention is required by law.
• Support communications are retained for a reasonable period to allow follow-up and to maintain a record of resolved issues.
• Technical and usage data is retained in aggregated or anonymised form for platform analysis purposes.

When data is no longer required, it is deleted or anonymised in a manner that prevents recovery. If you would like to know how long a specific category of your data is retained, contact us at [email protected].

7Cookies and Tracking

The FB7 platform uses cookies and similar technologies to support the operation of the site and to understand how members use it. A cookie is a small text file stored on your device when you visit a website.

FB7 uses the following categories of cookies:

• Essential cookies: These are necessary for the platform to function. They enable you to log in, maintain your session, and navigate the site. These cookies cannot be disabled without affecting your ability to use the platform.
• Functional cookies: These remember your preferences, such as language settings or display options, to provide a more consistent experience across sessions.
• Analytics cookies: These collect anonymised information about how visitors use the platform, such as which pages are visited most often and how long sessions last. This data is used to improve the platform and is not linked to individual identities.

FB7 does not use cookies to serve third-party advertising or to track your activity across other websites. You can manage cookie settings through your browser. Disabling essential cookies may affect your ability to use certain features of the platform.

8Data Security

FB7 takes the security of your personal data seriously. We apply technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

Security measures in place include:

• Encrypted connections (HTTPS) across the entire fb7.bar platform to protect data in transit.
• Access controls that limit which staff members can view personal data, based on their role and the need to access that data.
• Secure storage practices for sensitive data, including payment and identity information.
• Regular review of security practices to identify and address potential vulnerabilities.

While FB7 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure. Please refer to the account security guidance in the Terms and Conditions for steps you should take to protect your login credentials.

If you believe your account has been accessed without your authorisation, contact the support team at [email protected] immediately so the matter can be investigated and your account secured.

9Your Rights

As a member of the FB7 platform, you have rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, contact us at [email protected] with your registered username and a description of your request.

• Right of access: You can request a copy of the personal data FB7 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. You can also update certain details directly through your account settings.
• Right to deletion: You can request that we delete your personal data. This right applies in certain circumstances, such as when the data is no longer needed for the purpose it was collected. Some data may need to be retained to meet legal obligations even after a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern or dispute is being resolved.
• Right to data portability: Where technically feasible and applicable, you can request a copy of your data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

FB7 will respond to data rights requests within a reasonable period. If a request is complex or involves a large volume of data, we may need additional time and will inform you of this.

10Children and Minors

The FB7 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out as part of the registration process, and FB7 reserves the right to request supporting documentation at any time.

If we become aware that personal data has been collected from a person under 18, that data will be deleted and the associated account will be closed. If you are a parent or guardian and believe that a minor has registered on the FB7 platform, please contact us immediately at [email protected] so the matter can be addressed.

11Changes to This Policy

FB7 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to our data handling practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

For significant changes that affect how your data is used, FB7 will make reasonable efforts to notify registered members through the email address held on their account. It is your responsibility to ensure your registered email address is current so that you receive any such notifications.

Continued use of the FB7 platform after a policy update constitutes acceptance of the revised version. If you do not agree with a change, you should stop using the platform and contact support to arrange account closure.

12Contact Us

If you have any questions about this Privacy Policy, about how FB7 handles your personal data, or if you wish to exercise any of your data rights, please contact the support team using the details below.

For questions about the rules governing your use of the platform, refer to the Terms and Conditions. For guidance on managing your gaming activity, visit the Responsible Gaming page.